Frequently asked questions

Why can’t I see “Send for approval”? It appears only when someone else in your workspace can approve. On your own, use Review & Save, Post now or Schedule post.

Why was my post blocked? The content check found something it will not publish, such as offensive content or a scam pattern. Open the post, read the reason, edit and check again.

Why can’t I publish an Instagram or Facebook post from chat or an automation? These are drafts only. You confirm them in the portal.

Why can’t VedXAI read my link? Some pages need a login or block automated readers. Paste the text into Studio instead.

Why did my approved post need approval again? Editing the text, image or destination clears the approval, as does moving it on the calendar.

What do AI generations and image credits mean? Each AI text request counts as one generation; each AI image counts as one credit. Limits reset monthly.

Can I use VedXAI from a chat app? Yes. Create a chat assistant token in Settings > Chat assistant to use VedXAI from Claude and other MCP clients, or link Slack or Telegram where enabled.

How do I contact support? Email [email protected].