What we collect, why, and how to reach us about it.
Effective Date: August 31, 2026. Last Updated: August 31, 2026.
VEDCRAFT, LLC, a California limited liability company doing business as VedXAI (“Vedcraft,” “VedXAI,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect Personal Information when you visit vedxai.com, use our applications and services, communicate with us, connect third-party accounts, or otherwise interact with us (collectively, the “Services”).
This Privacy Policy does not replace any separately signed agreement between Vedcraft and an enterprise customer. Where Vedcraft processes personal information on behalf of an enterprise customer under a separate data-processing agreement, that agreement controls to the extent it conflicts with this Privacy Policy.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual or household.
“Customer Content” means information and materials submitted to, uploaded to, connected to, generated through, or otherwise made available through the Services by or on behalf of a user or customer. Customer Content may include prompts, text, documents, PDFs, Word files, URLs, webpages, images, media, brand specifications, templates, social-account information, generated outputs, edits, approval decisions, metadata, and activity history.
This Privacy Policy applies to Personal Information we collect as a business when we provide the Services. It does not apply to Third-Party Services that you choose to connect to or use, except as described in this Privacy Policy.
The Personal Information we collect depends on how you interact with the Services.
| Category | Examples | Primary sources |
|---|---|---|
| Account and contact information | Name, email address, telephone number, company, job title, account credentials, profile information | Directly from you; organization administrators; authentication providers |
| Customer Content | Prompts, instructions, uploaded documents, PDFs, Word files, text, URLs, webpages, images, brand specifications, templates, generated content, edits, review decisions, and activity records | Directly from you or your authorized users; connected services |
| Connected-account information | Authorization tokens, account identifiers, account metadata, social publishing instructions, and data we receive from authorized connected services | You; connected Third-Party Services |
| Payment and transaction information | Subscription plan, billing contact, transaction status, payment-related identifiers, and purchase history | You; payment processors |
| Usage, device, and log information | IP address, browser type, device information, operating system, pages and features used, timestamps, clickstream/activity data, request logs, error logs, performance data, and approximate location inferred from IP address | Automatically through the Services; analytics and security providers |
| Communications | Support requests, emails, chat messages, feedback, survey responses, and other communications | Directly from you |
| Marketing preferences | Subscription choices, consent status, email preference, and opt-out requests | Directly from you; email/marketing systems |
VedXAI is not intended for the submission or processing of Sensitive Information unless Vedcraft expressly authorizes it in a separate written Enterprise agreement and supported configuration. Sensitive Information includes Social Security numbers, financial-account numbers, payment-card data, government identifiers, passwords, health information, biometric information, precise geolocation, children’s information, and other highly sensitive or regulated information.
Please do not submit Sensitive Information through the Services unless we have expressly authorized that use in writing.
We may use Personal Information to:
VedXAI uses artificial intelligence, machine-learning, and related technologies to process Customer Content and generate requested outputs.
Depending on the feature, availability, performance, safety, cost, and configuration, Customer Content may be processed through Cloudflare, OpenRouter, direct model providers, and other approved service providers. We may use different providers, models, or configurations for different features or requests.
The handling of Customer Content may vary based on the provider, model, configuration, applicable terms, and feature selected. Vedcraft does not intentionally use Customer Content to train its own generalized AI models unless we provide notice or obtain any consent required by applicable law. Third-party providers may process Customer Content under their own terms, privacy notices, and service configurations.
We do not guarantee that every third-party provider or model offers the same restrictions on training, retention, logging, human review, or geographic processing. Do not submit Sensitive Information unless expressly authorized in a written agreement with Vedcraft.
AI-generated output may be inaccurate, incomplete, non-unique, biased, inappropriate, or unsuitable for a particular purpose. You are responsible for reviewing output before using, publishing, sharing, or relying on it. VedXAI does not provide legal, financial, tax, investment, compliance, medical, employment, or other professional advice.
We may disclose Personal Information to the following categories of recipients as necessary to provide, secure, support, or improve the Services:
| Recipient category | Examples of purpose |
|---|---|
| Cloud, hosting, storage, database, content-delivery, security, and infrastructure providers | Hosting the Services, processing requests, storing data, security, logging, reliability, and content delivery |
| Authentication and identity providers | Account registration, login, access management, and security |
| AI, machine-learning, and AI-gateway providers | Processing Customer Content and generating requested outputs |
| Document, web, search, extraction, image, audio, and video service providers | Providing features you request, when those features are enabled |
| Payment processors | Processing subscriptions and payments |
| Analytics and performance providers | Understanding use of the Services, measuring performance, detecting errors, and improving the Services |
| Notification, email, and support providers | Sending service communications, support, and requested notifications |
| Social-media platforms and other connected services | Publishing, scheduling, retrieving, or otherwise performing actions that you authorize |
| Professional advisers and business partners | Legal, accounting, insurance, financing, audit, and business operations |
| Government authorities and other parties | Legal compliance, lawful requests, protection of rights, security, fraud prevention, and enforcement |
| Successors in a corporate transaction | A merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction |
We may also disclose de-identified or aggregated information that does not reasonably identify you or an individual.
VedXAI may use service providers including:
The service providers and integrations we use may change over time. We do not sell your Personal Information or share it for cross-context behavioral advertising as described in Section 11.
We and our service providers may use cookies, pixels, local storage, SDKs, log files, and similar technologies to operate, secure, analyze, and improve the Services.
These technologies may be used to:
We use Google Analytics and Cloudflare analytics to understand website and service usage, performance, and trends. These services may collect technical and usage information, such as device/browser information, pages viewed, interactions, referring pages, and IP-address-related information.
You may be able to control certain cookies through your browser settings. Disabling cookies may affect the functionality of the Services.
As of the Effective Date, Vedcraft does not use advertising or remarketing pixels and does not sell Personal Information or share Personal Information for cross-context behavioral advertising.
If our practices change, we will update this Privacy Policy and, where required, provide additional notice, choice, or controls.
We retain Personal Information for as long as reasonably necessary to:
The appropriate retention period depends on the nature of the information, the purpose of processing, legal obligations, the sensitivity of the information, and whether the information is needed to provide the Services.
When information is no longer needed, we may delete, de-identify, aggregate, or otherwise dispose of it in accordance with applicable law and our operational practices. Copies may remain in backups for a limited period before deletion or overwrite.
We use reasonable administrative, technical, and organizational measures designed to protect Personal Information from unauthorized access, use, alteration, loss, and disclosure. However, no security system or transmission method is completely secure, and we cannot guarantee absolute security.
You are responsible for using strong credentials, protecting account access, maintaining the security of devices and connected accounts, and promptly notifying us of suspected unauthorized use at [email protected].
You may be able to access, update, or correct certain account information through the Services. If you need assistance, contact us at [email protected].
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at [email protected]. You may still receive transactional, account, security, billing, or service-related communications.
You may control certain cookies through browser or device settings. Depending on your location and our applicable practices, additional cookie choices may be made available through the website.
To request access to, correction of, or deletion of Personal Information, or to ask a privacy question, email [email protected] with the subject line “Privacy Request.”
We may need to verify your identity and authority before responding. We may decline or limit a request where permitted or required by law, including where the request would adversely affect the rights and freedoms of others, compromise security, violate legal obligations, or interfere with the operation of the Services.
Vedcraft is based in the United States. Personal Information may be processed, stored, or accessed in the United States and other countries or locations where Vedcraft or its service providers operate.
These locations may have data-protection laws that differ from those in your jurisdiction. By using the Services, you understand that your information may be transferred to and processed in these locations, subject to applicable law.
This section provides additional information for California residents. It is intended to supplement the other parts of this Privacy Policy.
During the preceding 12 months, depending on how you use the Services, we may have collected the categories of Personal Information described in Section 2, including:
We may disclose these categories to the recipient categories described in Section 5 for business or commercial purposes.
Vedcraft does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising, as those terms are defined under applicable California privacy law.
Subject to applicable law and verification requirements, California residents may have the right to request:
To submit a request, email [email protected] with the subject line “California Privacy Request.” We may request information needed to verify your identity and request. You may designate an authorized agent to submit a request on your behalf, subject to verification of the agent’s authority and, where permitted, your identity.
VedXAI is not intended for the submission or processing of Sensitive Personal Information except as expressly authorized under a written Enterprise agreement and supported configuration. We do not use or disclose Sensitive Personal Information for purposes that would require a separate right-to-limit notice under California law based on our ordinary launch-stage practices. If that practice changes, we will update this Privacy Policy and provide required notices or controls.
If we begin engaging in activities that constitute selling or sharing Personal Information for cross-context behavioral advertising, we will evaluate and honor applicable opt-out preference signals, such as Global Privacy Control, where required by law. As of the Effective Date, we do not sell or share Personal Information for those purposes.
The Services are not directed to children under 13, and Vedcraft does not knowingly collect Personal Information from children under 13. VedXAI is intended only for users who are at least 18 years old.
If you believe a child has provided Personal Information to us, contact us at [email protected], and we will take appropriate steps to address the issue.
We may update this Privacy Policy from time to time. When we do, we will post the updated version, revise the “Last Updated” date, and provide additional notice where required by applicable law.
Your continued use of the Services after an updated Privacy Policy takes effect is subject to the updated policy to the extent permitted by law.
For questions, concerns, or privacy requests, contact:
