How VedXAI handles your information. All legal documents
VEDCRAFT, LLC d/b/a VedXAI · Effective Date: September 1, 2026 · Last Updated: October 10, 2026
Effective Date: September 1, 2026. Last Updated: October 10, 2026.
VEDCRAFT, LLC, a California limited liability company doing business as VedXAI (“Vedcraft,” “VedXAI,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect Personal Information when you visit vedxai.com, use our applications and services, communicate with us, connect third-party accounts, or otherwise interact with us (collectively, the “Services”).
This Privacy Policy does not replace any separately signed agreement between Vedcraft and an enterprise customer. Where Vedcraft processes personal information on behalf of an enterprise customer under a separate data-processing agreement, that agreement controls to the extent it conflicts with this Privacy Policy.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual or household.
“Customer Content” means information and materials submitted to, uploaded to, connected to, generated through, or otherwise made available through the Services by or on behalf of a user or customer. Customer Content may include prompts, text, documents, PDFs, Word files, URLs, webpages, images, media, brand specifications, templates, social-account information, generated outputs, edits, approval decisions, metadata, and activity history.
This Privacy Policy applies to Personal Information we collect as a business when we provide the Services. It does not apply to Third-Party Services that you choose to connect to or use, except as described in this Privacy Policy.
Where we request Personal Information, we identify why it is needed where practicable. Some information is required to provide the Services—for example, an email address and authentication credentials to create an account, or connected-account authorization to publish on your behalf. If you do not provide required information, you may not be able to use the affected features.
The Personal Information we collect depends on how you interact with the Services.
| Category | Examples | Primary sources |
|---|---|---|
| Account and contact information | Name, email address, telephone number, company, job title, account credentials, profile information | Directly from you; organization administrators; authentication providers |
| Customer Content | Prompts, instructions, uploaded documents, PDFs, Word files, text, URLs, webpages, images, brand specifications, templates, generated content, edits, review decisions, and activity records | Directly from you or your authorized users; connected services |
| Connected-account information | Authorization tokens, account identifiers, account metadata, social publishing instructions, and data we receive from authorized connected services | You; connected Third-Party Services |
| Payment and transaction information | Subscription plan, billing contact, transaction status, payment-related identifiers, and purchase history | You; payment processors |
| Usage, device, and log information | IP address, browser type, device information, operating system, pages and features used, timestamps, clickstream/activity data, request logs, error logs, performance data, and approximate location inferred from IP address | Automatically through the Services; analytics and security providers |
| Communications | Support requests, emails, chat messages, feedback, survey responses, and other communications | Directly from you |
| Marketing preferences | Subscription choices, consent status, email preference, and opt-out requests | Directly from you; email/marketing systems |
If you connect a social-media account (such as LinkedIn, Instagram, Facebook, or X) to VedXAI, we collect the information reasonably necessary to provide the features you request. Depending on the platform and the features you use, this may include:
We use connected-account information only to provide, maintain, secure, and support the Services you request, including publishing, scheduling, review, and any analytics features you enable. Connected-account information may be processed by our service providers as necessary to deliver those features.
You may revoke VedXAI’s access to a connected account at any time through that platform’s security or application settings. Revoking access stops further collection from that account but does not delete information already collected and retained as described in this Privacy Policy.
If you connect an Instagram Business or Creator account, VedXAI uses the Instagram API with Instagram Login provided by Meta Platforms, Inc. (“Meta”). The details below apply in addition to the rest of this Privacy Policy. Instagram’s own use of your data is governed by Meta’s terms and privacy policy.
| Permission | What we use it for |
|---|---|
instagram_business_basic | To identify the account you connect (account identifier, username, and account type) so we can confirm it is a Business or Creator account and show you which account a post will go to. |
instagram_business_content_publish | To publish an image post, with the caption you reviewed, to that account, only after you confirm it. |
We do not request, and do not use, access to your Instagram messages, comments, followers, or insights.
We use this data only to connect your account, show its connection status, publish the posts you confirm, report the outcome to you, keep the connection working (for example by renewing the access token before it expires), and keep the service secure. VedXAI never publishes to Instagram without your explicit confirmation of the exact caption and image. We do not sell Instagram data, and we do not use it for advertising.
Questions about Instagram data: [email protected], VEDCRAFT, LLC d/b/a VedXAI, 1401 21st St, Ste R, Sacramento, CA 95811, United States.
If you connect a Facebook Page, VedXAI uses Facebook Login and the Pages API provided by Meta Platforms, Inc. (“Meta”). The details below apply in addition to the rest of this Privacy Policy. Facebook’s own use of your data is governed by Meta’s terms and privacy policy.
| Permission | What we use it for |
|---|---|
pages_show_list | To list the Facebook Pages you can publish to, so you can choose one. |
pages_read_engagement | To check which role or task you hold on each Page, so we only offer Pages where you can create content, and, if a publishing response is lost, to look at your Page’s recent posts to confirm whether a post went out instead of posting twice. |
pages_manage_posts | To publish the text, link, or image post you reviewed to the Page you chose, only after you confirm it. |
We do not use your Page messages, comments, reactions, followers, insights, or advertising or business-management data.
We use this data only to connect your Page, show its connection status, publish the posts you confirm, report the outcome to you, and keep the service secure. VedXAI never publishes to Facebook without your explicit confirmation of the exact post. We do not sell Facebook data, and we do not use it for advertising.
Questions about Facebook data: [email protected], VEDCRAFT, LLC d/b/a VedXAI, 1401 21st St, Ste R, Sacramento, CA 95811, United States.
VedXAI is not intended for the submission or processing of Sensitive Information unless Vedcraft expressly authorizes it in a separate written Enterprise agreement and supported configuration. Sensitive Information includes Social Security numbers, financial-account numbers, payment-card data, government identifiers, passwords, health information, biometric information, precise geolocation, children’s information, and other highly sensitive or regulated information.
Please do not submit Sensitive Information through the Services unless we have expressly authorized that use in writing.
If your organization adds the VedXAI app to a Slack workspace and you use it, we process only what the features you use require:
We do not read channel or direct-message history, and we do not read messages that do not mention @vedxai. We do not use Slack data to train generalized AI models, and we do not sell it. Anything that would publish content requires you to confirm it in Slack first.
When the app is uninstalled from a workspace, or an organization owner disconnects the workspace in VedXAI settings, we delete the workspace’s bot token and Slack user links and clear the stored text of its requests. You can unlink your own Slack account at any time with /vedxai logout. To ask us to delete other information, contact [email protected].
We may use Personal Information to:
VedXAI uses artificial intelligence, machine-learning, and related technologies to process Customer Content and generate requested outputs.
Depending on the feature, availability, performance, safety, cost, and configuration, Customer Content may be processed through Cloudflare, OpenRouter, direct model providers, and other approved service providers. We may use different providers, models, or configurations for different features or requests.
The handling of Customer Content may vary based on the provider, model, configuration, applicable terms, and feature selected. Vedcraft does not intentionally use Customer Content to train its own generalized AI models unless we provide notice or obtain any consent required by applicable law. Third-party providers may process Customer Content under their own terms, privacy notices, and service configurations.
We do not guarantee that every third-party provider or model offers the same restrictions on training, retention, logging, human review, or geographic processing. Do not submit Sensitive Information unless expressly authorized in a written agreement with Vedcraft.
AI-generated output may be inaccurate, incomplete, non-unique, biased, inappropriate, or unsuitable for a particular purpose. You are responsible for reviewing output before using, publishing, sharing, or relying on it. VedXAI does not provide legal, financial, tax, investment, compliance, medical, employment, or other professional advice.
We may disclose Personal Information to the following categories of recipients as necessary to provide, secure, support, or improve the Services:
| Recipient category | Examples of purpose |
|---|---|
| Cloud, hosting, storage, database, content-delivery, security, and infrastructure providers | Hosting the Services, processing requests, storing data, security, logging, reliability, and content delivery |
| Authentication and identity providers | Account registration, login, access management, and security |
| AI, machine-learning, and AI-gateway providers | Processing Customer Content and generating requested outputs |
| Document, web, search, extraction, image, audio, and video service providers | Providing features you request, when those features are enabled |
| Payment processors | Processing subscriptions and payments |
| Analytics and performance providers | Understanding use of the Services, measuring performance, detecting errors, and improving the Services |
| Notification, email, and support providers | Sending service communications, support, and requested notifications |
| Social-media platforms and other connected services | Publishing, scheduling, retrieving, or otherwise performing actions that you authorize |
| Professional advisers and business partners | Legal, accounting, insurance, financing, audit, and business operations |
| Government authorities and other parties | Legal compliance, lawful requests, protection of rights, security, fraud prevention, and enforcement |
| Successors in a corporate transaction | A merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction |
We may also disclose de-identified or aggregated information that does not reasonably identify you or an individual.
VedXAI may use service providers including:
The service providers and integrations we use may change over time. We do not sell your Personal Information or share it for cross-context behavioral advertising as described in Section 11.
We and our service providers may use cookies, pixels, local storage, SDKs, log files, and similar technologies to operate, secure, analyze, and improve the Services.
These technologies may be used to:
We use Google Analytics and Cloudflare analytics to understand website and service usage, performance, and trends. These services may collect technical and usage information, such as device/browser information, pages viewed, interactions, referring pages, and IP-address-related information.
You may be able to control certain cookies through your browser settings. Disabling cookies may affect the functionality of the Services.
As of the Effective Date, Vedcraft does not use advertising or remarketing pixels and does not sell Personal Information or share Personal Information for cross-context behavioral advertising.
If our practices change, we will update this Privacy Policy and, where required, provide additional notice, choice, or controls.
Where permitted by applicable law, we may use technologies in emails we send to measure whether messages are opened or links are clicked, so that we can improve our communications. You may opt out of marketing emails at any time as described in Section 9.
The Services may contain links to third-party websites and may display third-party content or interactive buttons. Third parties may collect information about you directly when you interact with their content, and their collection is governed by their own privacy policies. We do not control third-party websites and are not responsible for their content, privacy, or security practices.
We retain Personal Information for as long as reasonably necessary to:
The appropriate retention period depends on the nature of the information, the purpose of processing, legal obligations, the sensitivity of the information, the nature and length of our relationship with you, and whether the information is needed to provide the Services.
When information is no longer needed, we may delete, de-identify, aggregate, or otherwise dispose of it in accordance with applicable law and our operational practices. Copies may remain in backups for a limited period before deletion or overwrite.
Deleting your VedXAI account removes your Customer Content from the Services in accordance with this section. However, deleting your account or disconnecting a social-media account does not remove content that has already been published to a third-party platform. Published content remains on that platform subject to that platform’s terms, and you will need to delete it directly on the platform. Revoking our access to a connected account stops further collection from that account, as described in Section 2.1.
We use reasonable administrative, technical, and organizational measures designed to protect Personal Information from unauthorized access, use, alteration, loss, and disclosure. However, no security system or transmission method is completely secure, and we cannot guarantee absolute security.
You are responsible for using strong credentials, protecting account access, maintaining the security of devices and connected accounts, and promptly notifying us of suspected unauthorized use at [email protected].
If we become aware of a security incident affecting Personal Information, we will take reasonable steps to investigate and mitigate it. Where notification is required by applicable law, we will notify affected individuals in the most expedient time possible and without unreasonable delay, by email or by conspicuous posting on our website, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the incident and restore the integrity of our systems.
You may be able to access, update, or correct certain account information through the Services. If you need assistance, contact us at [email protected].
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at [email protected]. You may still receive transactional, account, security, billing, or service-related communications.
You may control certain cookies through browser or device settings. Depending on your location and our applicable practices, additional cookie choices may be made available through the website.
To request access to, correction of, or deletion of Personal Information, or to ask a privacy question, email [email protected] with the subject line “Privacy Request.”
We may need to verify your identity and authority before responding. We may decline or limit a request where permitted or required by law, including where the request would adversely affect the rights and freedoms of others, compromise security, violate legal obligations, or interfere with the operation of the Services.
Depending on your jurisdiction, you may have additional rights, which may include the right to access Personal Information we hold about you, correct inaccurate information, request deletion, request a portable copy of your information, restrict or object to certain processing, or lodge a complaint with a competent supervisory authority.
Where we rely on your consent as the basis for a processing activity, you may withdraw that consent at any time, free of charge. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, contact us at [email protected].
Vedcraft is based in the United States. Personal Information may be processed, stored, or accessed in the United States and other countries or locations where Vedcraft or its service providers operate.
These locations may have data-protection laws that differ from those in your jurisdiction. By using the Services, you understand that your information may be transferred to and processed in these locations, subject to applicable law.
California residents are provided a separate, detailed California Resident Privacy Notice that supplements this Privacy Policy and provides disclosures aligned with the California Consumer Privacy Act of 2018, as amended, and its implementing regulations.
In summary:
For the full categories of Personal Information collected and disclosed, sources, business purposes, categories of recipients, sensitive personal information, retention, response timelines, appeals, and instructions for submitting requests, please see the California Resident Privacy Notice.
The Services are not directed to children under 13, and Vedcraft does not knowingly collect Personal Information from children under 13. VedXAI is intended only for users who are at least 18 years old.
If you believe a child has provided Personal Information to us, contact us at [email protected], and we will take appropriate steps to address the issue.
We may update this Privacy Policy from time to time. Each version applies to Personal Information collected while it was in place. When we update it, we will post the revised version and revise the “Last Updated” date.
If a material change affects your rights or obligations, we will provide additional notice where required by applicable law, including by email to the address associated with your account or through the Services.
Your continued use of the Services after an updated Privacy Policy takes effect is subject to the updated policy to the extent permitted by law.
For questions, concerns, or privacy requests, contact:
